Cookie notice


Our website, renfaze.com, is operated by RenfazeProperties Limited.

Where we use “we”, “our” or “us” in this notice, we mean Renfaze Properties Limited unless we say otherwise.

Where we use “our site” in this notice, we mean renfaze.com.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit our site. Our site recognises those cookies on each subsequent visit, enabling our site to recognise you.

Unless you have adjusted your browser settings to refuse cookies (and details of how to do this are signposted at the end of this notice), our site will set cookies as soon as you visit our site.

How and why we use cookies

We use cookies on our site to:

  • recognise you whenever you visit our site

  • remember the notifications you’ve seen so that we don’t show them to you again

  • allow you to navigate between pages efficiently

  • measure how you use our site so it can be updated and improved to give you the best possible experience on our site.

The information we obtain from our use of cookies will not usually contain information from which you can easily be identified, such as your name. However, we do collect some personal data relating to your computer or other electronic devices, such as your IP address, your browser, and/or other internet log information.

In most cases, we will need your consent in order to use cookies on our site. The exception to this is where the cookie is essential in order for us to provide you with a service you have requested.

When you open our site in your browser a cookie pop up message will be displayed and this will ask you for your consent for non-essential cookies to be placed on your device. If you do not click to accept cookies but you continue to use our site without disabling cookies, we will consider this to mean that you accept our use of these non-essential cookies. A record of your acceptance will be stored in a functional cookie for 30 days, after which the cookie will expire and the cookie pop-up message will be displayed again.

You may withdraw your consent or acceptance at any time by following the instructions for disabling cookies, signposted at the end of this Cookie Notice.

We use the following cookies on our site:

Essential Cookies

These cookies are essential in order to enable you to move around our site and use its features, such as accessing secure areas of our site. Without these cookies, the services you have asked for cannot be provided.

Cookie name

What is the purpose of this Cookie?

How long this Cookie lasts?

StkJsSession

A session cookie is required to follow your progress through the website. It is essential to ensure that any information you enter or routes you take are remembered by the website. Without this cookie, every page you visited would treat you as a completely new visitor. This cookie does not identify you personally and is not linked to any other information we store about you.

End of the browser session

__stkcpv

Used to record the cookie consent preferences of visitors

1 year

__stkuid

Assigns a random ID number to each visitor so that their policy consent and cookie consent preferences can be saved.

End of the browser session

__stktpl

Used to record the policies that visitors consent to

1 year

__stkhasjs

This cookie helps the website understand if the browser javascript functionality is enabled or not, so as to proceed accordingly.

End of the browser session


Essential Third Party Cookies

Third parties’ cookies are used to provide important functionality to our site, as well as collecting anonymous user data for analysis.

Cookie name

What is the purpose of this Cookie?

How long this Cookie lasts?

SID, HSID

Contains digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. The combination of these two cookies allows us to block many types of attack, such as attempts to steal the content of forms that you complete on web pages.

2 years

NID

We use this cookie to remember your most recent searches, your previous interactions with an advertiser’s adverts or search results, and your visits to an advertiser’s website. This helps us to show you customized adverts on Google.

2 years

IDE

This cookie is stored in browsers under the domain doubleclick.net. This is a cookie for advertising that we serve across the web.

End of browser session

ANID, DSID, FLC, AID, TAID and exchange_uid

Other Google entities, such as YouTube, may use these cookies to show you more relevant adverts.

End of browser session

APISID, HSID, NID, PREF, SAPISID, SID, SSID

These cookies are used by Google reCAPTCHA to determine and verify that the user is not a robot.

Googles Privacy Policy can be found at https://policies.google.com/privacy

Up to 2 years

AID, DSID, TAID

Used to link your activity across devices if you’ve previously signed in to your Google Account on another device.

End of browser session

3rdparty

These cookies are set by LiveChat Inc. a company that provides online chat software to our website, enabling us to engage in live text-based conversations with our visitors.

End of browser session

Functional Cookies

These non-essential cookies allow our site to remember the choices you make. The information these cookies collect may be anonymized and they cannot track your browsing activity on other sites.

Cookie name

What is the purpose of this Cookie?

How long this Cookie lasts?

EU_COOKIE_LAW_CONSENT

This cookie is used to remember a user’s acceptance of the use of cookies on our site as explained above.

You will see a pop-up cookies message when you first visit our site. We’ll store a cookie so that your computer knows you’ve seen it and knows not to show it again. This expires after 30 days when you will see a pop-up cookie message again to remind you of this Cookie Notice and to ask you to consent again to our use of non-essential cookies.

30 days

_stklgndet

These cookies are stored when you register or login.

We use these cookies to log user browsing on the site.

These cookies store User ID, User Name, User Email, User First Name, user last name, User Phone number.

End of browser session

__stklang

These cookies retain the last language selection the user made.

End of browser session

__stkcurr

This cookies retain the last currency selection the user made.

Up to 2 years

Third-Party Performance Cookies

These non-essential cookies collect information about how visitors use our site, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Cookie name

What is the purpose of this Cookie?

How long this Cookie lasts?

SID, HSID

Contains digitally signed and encrypted records of a user’s Google account ID and most recent sign-in time. The combination of these two cookies allows us to block many types of attacks, such as attempts to steal the content of forms that you complete on web pages.

2 years

NID

We use this cookie to remember your most recent searches, your previous interactions with an advertiser’s adverts or search results, and your visits to an advertiser’s website. This helps us to show you customized adverts on Google.

2 years

IDE

This cookie is stored in browsers under the domain doubleclick.net. This is a cookie for advertising that we serve across the web.

End of browser session

ANID, DSID, FLC, AID, TAID and exchange_uid

Other Google entities, such as YouTube, may use these cookies to show you more relevant adverts.

End of browser session

APISID, HSID, NID, PREF, SAPISID, SID, SSID

These cookies are used by Google reCAPTCHA to determine and verify that the user is not a robot.

Googles Privacy Policy can be found at https://policies.google.com/privacy

Up to 2 years

AID, DSID, TAID

Used to link your activity across devices if you’ve previously signed in to your Google Account on another device.

End of browser session

3rdparty

These cookies are set by LiveChat Inc. a company that provides online chat software to our website, enabling us to engage in live text-based conversations with our visitors.

End of browser session

hjClosedSurveyInvites

Hotjar cookie that is set once a visitor interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.

365 days

_hjDonePolls

Hotjar cookie that is set once a visitor completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in.

365 days

_hjMinimizedPolls

Hotjar cookie that is set once a visitor minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the visitor navigates through your site.

365 days

_hjShownFeedbackMessage

Hotjar cookie that is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the visitor navigates to another page where it is set to show.

365 days

_hjid

Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

365 days

_hjRecordingLastActivity

This should be found in Session storage (as opposed to cookies). This gets updated when a visitor recording starts and when data is sent through the WebSocket (the visitor performs an action that Hotjar records).

Session

_hjTLDTest

When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.

Session

_hjUserAttributesHash

User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.

Session

_hjCachedUserAttributes

This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.

Session

_hjLocalStorageTest

This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.

Under 100ms

_hjIncludedInPageviewSample

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your sites pageview limit.

30 minutes

_hjIncludedInSessionSample

This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your sites daily session limit.

30 minutes

_hjAbsoluteSessionInProgress

This cookie is used to detect the first page view session of a user. This is a True/False flag set by the cookie.

30 Minutes


Where to find more information

You can control whether to accept cookies or not. If you decide to not accept cookies, some features and services on our websites will not function properly.

If you would prefer not to accept cookies you can either:

  1. change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; or

  2. set your browser to automatically not accept any cookies.

For more information on how we handle personal information please refer to our Privacy Policy.

If you have any further questions, comments or requests regarding our Cookie Notice or how we use cookies on our site, please contact us at support@renfaze.com.

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